N
Nobucule

1 reviews | Active since Jan 2026

13 Jan 2026, 15:46

On Friday last week ...

On Friday last week I made a claim on foneyam and I was told to send an affidavit and a ID copy and I sent them, since now I haven't gotten any response from them.

0
Replies (2)
Foneyam
Foneyam's reply15 Jan 2026, 10:05
Official
Hello Nobucule,

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
Sincerely                                                                                         
FoneYam Customer Services

Best regards,

Foneyam
Foneyam's reply15 Jan 2026, 10:57
Official
Hello Nobucule,

As discussed during our telephonic conversation, we can confirm that your documents will be escalated to the relevant department.Please note that our Claims Department has a turnaround time of 1–30 days to finalize a claim once all required documents have been received.

This matter will now be marked as resolved.
Sincerely                                                                                         
FoneYam Customer Services

Best regards,