ZM
ZIYANDA M
1 reviews | Active since Nov 2025
03 Nov 2025, 08:28
Not worth the money you pay and poor service
The phone is more than double it's price, ridiculous to say the least. I made prompt payments and still locked the phone midnight (mind you their call centre opens at 8am). So I was forced to make a second payment in th same month. They told me They cant give the second payment back because it's allocated to the next month. If I could I afford to pay double I would have done so! This disadvantaged me financially! I regret working with fpne yam. And this Ukho lady could not even give me a reference for my call. I need to know why they still locked the phone even though I made a payment on time. I still need this explanatation. I will not recommend this.
Helpful (0)
Replies (3)0
Replies (3)Foneyam's replyOfficial
03 Nov 2025, 09:45Hello ZIiyanda ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Nov 2025, 09:45
Official
Hello ZIiyanda ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
ZM
ZIYANDA M's updateReviewer Update
03 Nov 2025, 09:54I was told I will be given a reply in 24-48 hours, looking forward to this resolution. Please send a contract as well. Thank you
ZM
ZIYANDA M's update03 Nov 2025, 09:54
Reviewer Update
I was told I will be given a reply in 24-48 hours, looking forward to this resolution. Please send a contract as well. Thank you
Foneyam's replyOfficial
03 Nov 2025, 13:52Hello ZIiyanda,
As per our discussion with the rental account holder, we can confirm that your query has been resolved.
Sincerely
FoneYam Customer Service
As per our discussion with the rental account holder, we can confirm that your query has been resolved.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Nov 2025, 13:52
Official
Hello ZIiyanda,
As per our discussion with the rental account holder, we can confirm that your query has been resolved.
Sincerely
FoneYam Customer Service
As per our discussion with the rental account holder, we can confirm that your query has been resolved.
Sincerely
FoneYam Customer Service
