LG
Liviwe G
1 reviews | Active since Jun 2025
16 Jun 2025, 11:28
Not answering
On the 13th of June 2025 i was hijacked the took my phone which was from fonyam in the same day i called them to report the phone was ****** so that they can block it the told me that i must have some documents that the require for insurance i did those documents and i semt them to them via email but they not responding about replacing the cellphone
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
16 Jun 2025, 11:34Hello Liviwe,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply16 Jun 2025, 11:34
Official
Hello Liviwe,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
16 Jun 2025, 12:49Hello Liviwe,
As discussed during our phone conversation, please submit the relevant documents at your earliest convenience so we can proceed with assisting you further.
Sincerely
FoneYam Customer Service
As discussed during our phone conversation, please submit the relevant documents at your earliest convenience so we can proceed with assisting you further.
Sincerely
FoneYam Customer Service
Foneyam's reply16 Jun 2025, 12:49
Official
Hello Liviwe,
As discussed during our phone conversation, please submit the relevant documents at your earliest convenience so we can proceed with assisting you further.
Sincerely
FoneYam Customer Service
As discussed during our phone conversation, please submit the relevant documents at your earliest convenience so we can proceed with assisting you further.
Sincerely
FoneYam Customer Service
LG
Liviwe G's updateReviewer Update
16 Jun 2025, 13:58I already resent those documents as you requested
LG
Liviwe G's update16 Jun 2025, 13:58
Reviewer Update
I already resent those documents as you requested
LG
Liviwe G's updateReviewer Update
16 Jun 2025, 17:10Thanks my insurance claim has been approved by fonyam
LG
Liviwe G's update16 Jun 2025, 17:10
Reviewer Update
Thanks my insurance claim has been approved by fonyam
Foneyam's replyOfficial
17 Jun 2025, 12:16Hello Liviwe,
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Foneyam's reply17 Jun 2025, 12:16
Official
Hello Liviwe,
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service