SM
Sarah M

1 reviews | Active since Jun 2024

22 Jun 2024, 14:07

Not a good service

This service is not good because when you take the phone they do not explain in detail that it is not yours,you are just renting it,apart from that you have to pay a fee if you want to own it,thus company sucks

0
Replies (2)
Foneyam
Foneyam's reply19 Sept 2024, 09:04
Official
Hello Sarah,                                                                                                                                                                                  

Thank you for getting in touch with us to raise your concerns                                                                                                                                                                                            

FoneYam is a rental product. At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP store. This information was disclosed during your application.

We have been unsuccessful in contacting you telephonically therefore we have sent you an email.

Sincerely          
FoneYam Customer Services       
Foneyam
Foneyam's reply23 Sept 2024, 11:21
Official
Hello Sarah,

Our attempts to contact you via telephone and email has been unsuccessful therefore we have closed this matter on our side. 

Sincerely,FoneYam Customer Service