OA
Odia A

1 reviews | Active since Feb 2026

27 Feb 2026, 22:10

My phone replacement

It's been 2 week I had lost my cellphone mind you its still brand new I call and explained they send me the details to report went to the police station did everything all for them to tell me I shoukd submit another claim I did that last week and still my email is not being rep**** what can I do .

0
Replies (2)
Foneyam
Foneyam's reply02 Mar 2026, 16:57
Official
Hi  Odia , 

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.   

Sincerely                                                                                         
FoneYam Customer Services  

Best regards,

Foneyam
Foneyam's reply04 Mar 2026, 12:05
Official
Hi  Odia, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 

Best regards,