PP
Pumla P
1 reviews | Active since Jan 2024
10 Oct 2025, 17:06
My phone just stopped working on Sunday and I called them , they said I should take it to pep or Ackermans and I took it on Monday , so since then they haven't given me a feedback if they are gonna fix it or what
My phone just stopped working on Sunday and I called them , they said I should take it to pep or Ackermans and I took it on Monday , so since then they haven't given me a feedback if they are gonna fix it or what. And I need serious documents on that phone. From an unsatisfied customer
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
12 Oct 2025, 08:20Hello Pumla,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply12 Oct 2025, 08:20
Official
Hello Pumla,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
12 Oct 2025, 09:19Hello Pumla,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply12 Oct 2025, 09:19
Official
Hello Pumla,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
13 Oct 2025, 17:03Hello Pumla,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply13 Oct 2025, 17:03
Official
Hello Pumla,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
14 Oct 2025, 14:41Hello Pumla,
As per telephonic conversation you have requested to be called back tomorrow.
As per telephonic conversation you have requested to be called back tomorrow.
Sincerely
FoneYam Customer Service
Foneyam's reply14 Oct 2025, 14:41
Official
Hello Pumla,
As per telephonic conversation you have requested to be called back tomorrow.
As per telephonic conversation you have requested to be called back tomorrow.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
15 Oct 2025, 16:36Hello Pumla,
As per our telephonic conversation this matter will be closed due us being unable to verify the relevant details with you.
Should you require further assistance, please don't hesitate to contact us using the details below:
As per our telephonic conversation this matter will be closed due us being unable to verify the relevant details with you.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Services
Foneyam's reply15 Oct 2025, 16:36
Official
Hello Pumla,
As per our telephonic conversation this matter will be closed due us being unable to verify the relevant details with you.
Should you require further assistance, please don't hesitate to contact us using the details below:
As per our telephonic conversation this matter will be closed due us being unable to verify the relevant details with you.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Services