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Puse M
1 reviews | Active since Apr 2026
08 Apr 2026, 15:37
My phone is blocked
I paid my phone on 1st of April 2026 but on the 5th of April 2026 my phone was locked. Now the agent told me that in order for me to unblock the phone I will need to buy 30 days data how crazy is that. I've been sending emails without any response. My phone is off for 5 days now and I made a payment. I'm requesting my refund if the issue is not resolved 🥺 I don't even receive any communication from them...
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Replies (5)0
Replies (5)Foneyam's replyOfficial
08 Apr 2026, 18:17Hello Puse,
As per our recent telephonic conversation, we have requested supporting information to further investigate.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested supporting information to further investigate.
Regards,
Foneyam Customer Service
Foneyam's reply08 Apr 2026, 18:17
Official
Hello Puse,
As per our recent telephonic conversation, we have requested supporting information to further investigate.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested supporting information to further investigate.
Regards,
Foneyam Customer Service
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Puse M's updateReviewer Update
09 Apr 2026, 11:58I did sent the documents you requested
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Puse M's update09 Apr 2026, 11:58
Reviewer Update
I did sent the documents you requested
Foneyam's replyOfficial
09 Apr 2026, 18:03Hello Puse,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Regards,
Foneyam Customer Service
Foneyam's reply09 Apr 2026, 18:03
Official
Hello Puse,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Regards,
Foneyam Customer Service
Foneyam's replyOfficial
10 Apr 2026, 13:18Hello Puse,
As per our recent telephonic conversation, we have requested additional supporting information as part of the investigation.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested additional supporting information as part of the investigation.
Regards,
Foneyam Customer Service
Foneyam's reply10 Apr 2026, 13:18
Official
Hello Puse,
As per our recent telephonic conversation, we have requested additional supporting information as part of the investigation.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested additional supporting information as part of the investigation.
Regards,
Foneyam Customer Service
Foneyam's replyOfficial
22 Apr 2026, 10:39Hello Puse,
As per our recent telephonic conversation, we have requested supporting information to further investigate. The matter will be closed off for now.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested supporting information to further investigate. The matter will be closed off for now.
Regards,
Foneyam Customer Service
Foneyam's reply22 Apr 2026, 10:39
Official
Hello Puse,
As per our recent telephonic conversation, we have requested supporting information to further investigate. The matter will be closed off for now.
Regards,
Foneyam Customer Service
As per our recent telephonic conversation, we have requested supporting information to further investigate. The matter will be closed off for now.
Regards,
Foneyam Customer Service
