VM
Vhutshilo M

1 reviews | Active since Feb 2026

23 Feb 2026, 02:24

my ****** phone

I loss my on on 22 january 2026 and bought this phone on 31 December 2025 this phone l use it for few day and now it stone

I've resubmitted corrected documents, but the still my claim is canceled I demand Clear explanation for the second cancellations and I can no longer wait other 30days contact me as soon

0
Replies (9)
Foneyam
Foneyam's reply23 Feb 2026, 13:27
Official
Hi  Vhutshilo, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 
VM
Vhutshilo M's update23 Feb 2026, 16:29
Reviewer Update
I came back from police station now the say my affidavit is correct.and l thing you guys you don't what to bring my phone they reason why you came with many Excuses and phone l want it now l want to complete my school work within 3 days.
Foneyam
Foneyam's reply24 Feb 2026, 15:47
Official
Hi  Vhutshilo, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service
Foneyam
Foneyam's reply24 Feb 2026, 16:55
Official
 Hi  Vhutshilo, 

As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 
 
VM
Vhutshilo M's update25 Feb 2026, 09:12
Reviewer Update
check the documents that l send tomorrow
Foneyam
Foneyam's reply02 Mar 2026, 10:32
Official
 Hi  Vhutshilo, 

We have attempted to contact you, with no success.

The documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service 
VM
Vhutshilo M's update02 Mar 2026, 16:55
Reviewer Update
which musing crucial information
VM
Vhutshilo M's update05 Mar 2026, 03:19
Reviewer Update
check the documents that l submit and call me around 11h00
Foneyam
Foneyam's reply06 Mar 2026, 16:53
Official
 Hi  Vhutshilo, 

We have attempted to contact you, with no success.

The documents received is missing crucial information for your claim to be considered. 

Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.

Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service