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ntokozo M

1 reviews | Active since Apr 2024

25 Feb 2026, 14:11

My Device was suspended, I made a payment today at 6am even now the device is still locked I've been calling and Noone knows what to do ive spoken to several consultant since this morning but Noone is able to assist they are horrible

Worse service provider and clueless consultants not helpful at all

0
Replies (8)
Foneyam
Foneyam's reply25 Feb 2026, 15:45
Official
 Hello  Ntokozo ,
 
 Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
 We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply25 Feb 2026, 16:04
Official
 Hello  Ntokozo,

As per our telephonic conversation the matter is under review.

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply27 Feb 2026, 09:28
Official
Hello  Ntokozo,

As per our telephonic conversation the matter is under review, further feedback will be provided as soon as possible .

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply05 Mar 2026, 10:17
Official
Hello   Ntokozo,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
nM
ntokozo M's update06 Mar 2026, 16:38
Reviewer Update
No fone yam I'm the busy calling and each and every time the supervisor is on lunch there's a lady that called 2weeks back she tried her best but foneyam failed her the rest keep on saying I'm must do the same thing over and over with no results I need to cancel this and move somewhere else it too much
Foneyam
Foneyam's reply06 Mar 2026, 16:48
Official
Hello   Ntokozo,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply09 Mar 2026, 12:39
Official
Hello   Ntokozo,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
nM
ntokozo M's update17 Mar 2026, 08:48
Reviewer Update
You guys are can lie hey you never communicated anything even today my Device is still closed but I paid even more