N
Natashua
1 reviews | Active since Oct 2025
02 Oct 2025, 22:41
My complaint is against Fonejam
My complaint is against Fonejam. I have called them on my expense and can't keep doing so to unlock my phone. The sim was in the wrong slot. I've emailed aswell and still nothing. I've tried putting the sim as the said in the correct slot but still no unlocking. I have to still pay for the days my phone is locked? Not happening.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
03 Oct 2025, 15:26Hello Natashua,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Oct 2025, 15:26
Official
Hello Natashua,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
03 Oct 2025, 15:26Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply03 Oct 2025, 15:26
Official
Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
07 Oct 2025, 15:47Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply07 Oct 2025, 15:47
Official
Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
08 Oct 2025, 16:52Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply08 Oct 2025, 16:52
Official
Hello Natashua,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
08 Oct 2025, 16:53Hello Natashua,
We have made three attempts to reach you on three instance, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Service
We have made three attempts to reach you on three instance, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Service
Foneyam's reply08 Oct 2025, 16:53
Official
Hello Natashua,
We have made three attempts to reach you on three instance, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Service
We have made three attempts to reach you on three instance, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
Sincerely
FoneYam Customer Service