MM
Magreth M
1 reviews | Active since Feb 2026
23 Feb 2026, 20:42
My claim was cancelled
My claim has been cancelled after i waited for a month and and I don't know what was wrong in my affidavit because i did everything they requested and i also resend those documents today after i received the message that my claim has been cancelled and i cannot wait another month not knowing that my documents are correct or what as i am writing for the second time im hoping that this matter will be resolved
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
24 Feb 2026, 15:44 Hello Magreth,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply24 Feb 2026, 15:44
Official
Hello Magreth,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
24 Feb 2026, 15:47 Hello Magreth ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply24 Feb 2026, 15:47
Official
Hello Magreth ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
24 Feb 2026, 16:52 Hi Magreth,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply24 Feb 2026, 16:52
Official
Hi Magreth,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
MM
Magreth M's updateReviewer Update
24 Feb 2026, 17:14I resent the documents
MM
Magreth M's update24 Feb 2026, 17:14
Reviewer Update
I resent the documents
Foneyam's replyOfficial
25 Feb 2026, 15:37Hi Magreth,
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
Foneyam's reply25 Feb 2026, 15:37
Official
Hi Magreth,
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
Foneyam's replyOfficial
27 Feb 2026, 09:47Hi Magreth,
We have attempted to contact you with no success.
Based on the rental status we can confirm that the matter is resolved.
Regards,
Foneyam Customer Service
We have attempted to contact you with no success.
Based on the rental status we can confirm that the matter is resolved.
Regards,
Foneyam Customer Service
Foneyam's reply27 Feb 2026, 09:47
Official
Hi Magreth,
We have attempted to contact you with no success.
Based on the rental status we can confirm that the matter is resolved.
Regards,
Foneyam Customer Service
We have attempted to contact you with no success.
Based on the rental status we can confirm that the matter is resolved.
Regards,
Foneyam Customer Service