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Phumzile Y

1 reviews | Active since Jul 2022

06 Mar 2025, 08:56

Ms

Hi my name is pinky and recently bought a phone using foneyam woke up the other day the phone is not working and took it to repairs it's been a month now no communication nothing about my phone this phone is the one I use for my business I'm so disappointed with their lack of communication how can u take someone's phone for such a long time without communicating.

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Replies (2)
Foneyam
Foneyam's reply06 Mar 2025, 12:16
Official
Hello  Phumzile,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply06 Mar 2025, 13:34
Official
Hello  Phumzile,  

As per our telecoms, we can confirm that your query has been resolved based on the information shared. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Service