1 reviews | Active since Nov 2024
Misrepresentation of the contract and misinformed
I got the foneyam phone form Ackerman because i was told I'll be paying the initial deposit and R179 per month and now i just got a contract saying I'll have to pay R373 which on my side didn't agree on. I was misinformed and mislead and now i have a locked phone which i never used at hand. i got the phone 3 day back bit its already locked. I'd really appreciate a refund and termination of contract due to the misrepresentation of the contract. i cant take a 3k phone and have to pay almost double the price. I am not working and i cant afford this. i can't say i had seen the contract cos the Ackerman cashier was the one doing it on her phone and i had no idea how this worked and i took what she said.
please advise on the steps i can take because i didn't use the phone and i can only opt for refund or pay the original cash price of the phone
We have been unsuccessful in contacting you telephonically therefore we have reached out to you via email.
Sincerely FoneYam Customer Services
We have been unsuccessful in contacting you telephonically therefore we have reached out to you via email.
Sincerely FoneYam Customer Services
