1 reviews | Active since Sept 2024
Misinformed
I wanted to purchase a phone for my son who needed a phone for school project then i went to Ackermans and was informed by the saleslady that i can deposit a phone and pay instalments for 12 months at the end of the 12 months the phone will be mine only for me to google terms and conditions after the purchase to my suprise i found out i was renting the device and will be charged again for the phone to be mine an amount extra i tried cancelling the whole process and get my refund to only be told that i have to pay up the rest of the instalments for rental and return the device. I dont want to rent the device if i was informed of this arrangement i would most probably have taken a contract phone instead of renting a device
Thank you for getting in touch with us to raise your concern. FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
The payment terms and product terms and conditions are disclosed to and accepted by customers during the application process. We will reach out to you via email to obtain your rental details to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concern. FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
The payment terms and product terms and conditions are disclosed to and accepted by customers during the application process. We will reach out to you via email to obtain your rental details to assist with your enquiry.
Sincerely
FoneYam Customer Services
