1 reviews | Active since Aug 2025
****MING PEOPLE
I bought my A05 beginning of this year and I told the lady who was assisting me that I want to finish paying this as early as possible so is it fone if I pay more than what I am suppose to pay, she said yes that's okay ...fine few months down the line I call their call center and I was told I have 879 left to pay on the contract and I was like okay great then I will finish that in two months fine two months later I come back and call again and now I am told by a very rude lady might I add that I have 1789 left to pay ..now I am confused cause what do you mean then all of a sudden I get an sms telling me If i wasnt to cancel the contract I should pay that 1789 or pay 268 and return the 'rental phone' to the store ..now I am even more confused, what do they mean RENTAL PHONE ??? Why did no one tell me that this is a rental phone? Are they running a **** business or what's going on exactly ...how is it that if I want to terminate the contract I have to pay triple the amount odf the actual phone??? How?? I WILL NEVER EVER BUY OR RECOMMEND A PHONE ON FONEYAM TO ANYONE !!!! WHAT A BUNCH OF ****MS
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per the recent telephonic conversation we can confirm that your matter will be escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per the recent telephonic conversation we can confirm that your matter will be escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
Based on the information shared with you, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Based on the information shared with you, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
