M
Merriam

1 reviews | Active since Aug 2022

09 Jun 2025, 15:50

****mers

My dad took a contract for my younger sister at pep sannieshof, The phone was booked into repair at Vodacom, today when i call them they now tell me that the phone doesn't have insurance how? this people are a real ****. taking advantage of old people and ripping them off their money. how come possible is that on the contract it say he has insurance now because he has to claim they giving out useless reasons. stay away from these **** a ****ming company.

0
Replies (5)
Foneyam
Foneyam's reply09 Jun 2025, 17:23
Official
Hello Merriam,                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply09 Jun 2025, 17:58
Official
Hello Merriam,

We have attempted to make contact with you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply10 Jun 2025, 14:01
Official
Hello Merriam,

We have attempted to make contact with you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
M
Merriam's update10 Jun 2025, 15:40
Reviewer Update
hi i haven't received any call , please call me on *** during working hours 8 to 5
Foneyam
Foneyam's reply11 Jun 2025, 11:08
Official
Hello Merriam,

We’ve attempted to contact you three times over the past few days but have not been able to reach you.

As we haven’t received a response, we’ll consider this matter resolved for now. However, if you still need assistance, we’re here to help. 

Please don’t hesitate to get in touch using the contact details below:

Contact center:  ***
Email: *** 
Sincerely                                                                                         
FoneYam Customer Service