FM
Fibbi M
1 reviews | Active since Nov 2024
01 Sept 2026, 10:54
LOST PHONE CLAIMS
I Have recently lost my phone and the claims process has been a nightmare for me. The app shows that my claim has been logged. I have sent all required documents on their claims email and It has been 3 days and I have not recieved any feedback from them. I am very disappointed at the customer service and would like to get assisted ASAP. very dissatisfied .
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
01 Sept 2026, 11:51Hello Fibbi,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply01 Sept 2026, 11:51
Official
Hello Fibbi,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
FM
Fibbi M's updateReviewer Update
01 Sept 2026, 13:32please contact me on ***
FM
Fibbi M's update01 Sept 2026, 13:32
Reviewer Update
please contact me on ***
Foneyam's replyOfficial
01 Sept 2026, 14:53Hello Fibbi,
Thank you for bringing this matter to our attention.
We have been in contact with you and requested that the necessary supporting documents be submitted to enable us to further assist you.
Once the documents have been received, the matter will be escalated to the relevant department for further review and resolution.
We appreciate your cooperation and will continue to assist until the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for bringing this matter to our attention.
We have been in contact with you and requested that the necessary supporting documents be submitted to enable us to further assist you.
Once the documents have been received, the matter will be escalated to the relevant department for further review and resolution.
We appreciate your cooperation and will continue to assist until the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply01 Sept 2026, 14:53
Official
Hello Fibbi,
Thank you for bringing this matter to our attention.
We have been in contact with you and requested that the necessary supporting documents be submitted to enable us to further assist you.
Once the documents have been received, the matter will be escalated to the relevant department for further review and resolution.
We appreciate your cooperation and will continue to assist until the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for bringing this matter to our attention.
We have been in contact with you and requested that the necessary supporting documents be submitted to enable us to further assist you.
Once the documents have been received, the matter will be escalated to the relevant department for further review and resolution.
We appreciate your cooperation and will continue to assist until the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
01 Sept 2026, 16:41Hello Fibbi,
Further to our recent telephonic conversation, we confirm that the matter is currently under review.
We will provide you with feedback once the review process has been completed.
Sincerely
FoneYam Customer Services
Further to our recent telephonic conversation, we confirm that the matter is currently under review.
We will provide you with feedback once the review process has been completed.
Sincerely
FoneYam Customer Services
Foneyam's reply01 Sept 2026, 16:41
Official
Hello Fibbi,
Further to our recent telephonic conversation, we confirm that the matter is currently under review.
We will provide you with feedback once the review process has been completed.
Sincerely
FoneYam Customer Services
Further to our recent telephonic conversation, we confirm that the matter is currently under review.
We will provide you with feedback once the review process has been completed.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
04 Sept 2026, 08:16Hello Fibbi,
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply04 Sept 2026, 08:16
Official
Hello Fibbi,
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
04 Sept 2026, 10:18Hello Fibbi,
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply04 Sept 2026, 10:18
Official
Hello Fibbi,
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services
Thank you for your review.
A consultant has been in contact with you and provided assistance regarding your query. Based on the discussion, we understand that the matter has been resolved.
Sincerely
FoneYam Customer Services