JR
Juri R
1 reviews | Active since May 2015
09 Mar 2026, 12:59
Lost Device: Horrible Service and Dishonesty
I lost my device in December 2025 and today is March 2026 and they haven't give me a new device. Every time I call they ask me to send the same documents over and over. It seems like they want me to get tired of calling so that they don't have to replace the device.
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Foneyam's replyOfficial
10 Mar 2026, 16:42Hi Juri,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply10 Mar 2026, 16:42
Official
Hi Juri,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services