FZ
Faith Z
1 reviews | Active since Feb 2026
23 Feb 2026, 15:32
Locked phone
I have a very bad experience with foneyam they unlocked my phone for no apparent reason when I called they said its so unfortunate ,I need to buy data and remove the sim to load data . The message on the phone said I have not connected to internet for the past 30 day which was not true , so they said if i needed the phone to be opened i need to write them an email and send a screenshot , they service is very unproffesional,
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
23 Feb 2026, 16:13Hello Faith,
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
Sincerely
FoneYam Customer Services
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply23 Feb 2026, 16:13
Official
Hello Faith,
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
Sincerely
FoneYam Customer Services
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
Sincerely
FoneYam Customer Services
FZ
Faith Z's updateReviewer Update
23 Feb 2026, 16:38Yes the matter was resolved ,but if your services was reliable in the first place we would not have these issues , because one day you will the phone for no reason like today and I will out working on the field ,even the answers you gave me didn't make any sense instead of apologizing for your mistake you decided to blame vodacom for a problem caused by you
FZ
Faith Z's update23 Feb 2026, 16:38
Reviewer Update
Yes the matter was resolved ,but if your services was reliable in the first place we would not have these issues , because one day you will the phone for no reason like today and I will out working on the field ,even the answers you gave me didn't make any sense instead of apologizing for your mistake you decided to blame vodacom for a problem caused by you
Foneyam's replyOfficial
06 Mar 2026, 16:59 Hello Faith,
As per our recent telephonic interaction, you have requested to be called back on Monday.
Sincerely
FoneYam Customer Services
As per our recent telephonic interaction, you have requested to be called back on Monday.
Sincerely
FoneYam Customer Services
Foneyam's reply06 Mar 2026, 16:59
Official
Hello Faith,
As per our recent telephonic interaction, you have requested to be called back on Monday.
Sincerely
FoneYam Customer Services
As per our recent telephonic interaction, you have requested to be called back on Monday.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
09 Mar 2026, 13:57Hello Faith,
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
The required information has been shared with you in email.
Sincerely
FoneYam Customer Services
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
The required information has been shared with you in email.
Sincerely
FoneYam Customer Services
Foneyam's reply09 Mar 2026, 13:57
Official
Hello Faith,
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
The required information has been shared with you in email.
Sincerely
FoneYam Customer Services
Follow our recent telephonic conversation with you, you have confirmed that your matter is resolved.
The required information has been shared with you in email.
Sincerely
FoneYam Customer Services