OT
Olwakhe T

1 reviews | Active since Oct 2025

15 Oct 2025, 16:51

Last week I filled a...

Last week I filled a complaint against Foneyam regarding my phone's repairment however they keep calling my aunt whilst she has no information about the phone and have promised to 'cancel the phone'.

0
Replies (4)
Foneyam
Foneyam's reply16 Oct 2025, 10:48
Official
Hello  Olwakhe,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply16 Oct 2025, 13:04
Official
Hello Olwakhe,

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 Sincerely                                                                                         

FoneYam Customer Service
OT
Olwakhe T's update16 Oct 2025, 13:54
Reviewer Update
Please call me on ***
Foneyam
Foneyam's reply17 Oct 2025, 10:49
Official
Hello Olwakhe, 

As per our telephonic conversation this matter will be closed due us being unable to verify the relevant details with you.

Should you require further assistance, please don't hesitate to contact us using the details below:

Contact centre:  ***

Email: *** 
Sincerely                                                                                         
FoneYam Customer Services