aM
ayesha M

1 reviews | Active since Nov 2014

22 Apr 2025, 13:51

It's worst ever

I was ****** on the 13th of march I sent my claim in on the 4th of April till now I didn't receive any updates it's the worst customer service they don't know how to do they jobs I'm really upset about this I'm sitting and waiting for them coz I don't have a phone nothing till now guys please do a better job

0
Replies (3)
Foneyam
Foneyam's reply22 Apr 2025, 14:28
Official
Hello Ayesha ,                                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service 

Best regards,

aM
ayesha M's update22 Apr 2025, 15:12
Reviewer Update
Thanks so much
Foneyam
Foneyam's reply22 Apr 2025, 15:33
Official
Hello  Ayesha,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 
Sincerely                                                                                         

FoneYam Customer Service

Best regards,