HN
Happy N
1 reviews | Active since May 2024
15 Oct 2025, 13:25
Insurance claim
Foneyam has shown me the difference between bad service and good , their customer service stinks , I filled for a insurance claim in April 2025 they only got back to me 03 October 2025 7 months in waiting for feedback , however they sent me feedback ,they requested documents all relevant documents I sent it , and am still waiting no reply whatsoever very very bad customer service I should have came here before taking up the contract with them they only have 1 star rating very poor service
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
15 Oct 2025, 16:51Hello Happy,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply15 Oct 2025, 16:51
Official
Hello Happy,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
15 Oct 2025, 16:51Hello Happy,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply15 Oct 2025, 16:51
Official
Hello Happy,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
16 Oct 2025, 13:24Hello Happy,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply16 Oct 2025, 13:24
Official
Hello Happy,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
23 Oct 2025, 16:56Hello Happy,
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: *** Sincerely
FoneYam Customer Service
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: *** Sincerely
FoneYam Customer Service
Foneyam's reply23 Oct 2025, 16:56
Official
Hello Happy,
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: *** Sincerely
FoneYam Customer Service
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact center: ***
Email: *** Sincerely
FoneYam Customer Service