bM
bonakele M
1 reviews | Active since Feb 2026
01 Apr 2026, 05:57
Insurance Claim
This company doesn't care,I have made a claim a week ago on the insurance because I was ****** and the ****s took my phone on my way from work. I submitted all the required documents using the email address given to me by one of the agents in one of the stores. I have had no response. When I call through no one is willing to assist and telling me to wait. I wasn't expecting this treatment at all after paying my money.
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Replies (2)0
Replies (2)
Foneyam's replyOfficial
01 Apr 2026, 17:36Hello Bonakele,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply01 Apr 2026, 17:36
Official
Hello Bonakele,
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation your documents have been sent to the relevant department for further review.
Kindly note that our claims department turnaround time is 1-30 day after all relevant documents have successfully been received.
Based on the feedback provided we will mark the matter as resolved.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
01 Apr 2026, 17:40Hi Bonakele,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply01 Apr 2026, 17:40
Official
Hi Bonakele,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service