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ntombecebo S

1 reviews | Active since Jan 2026

30 Jan 2026, 12:46

insurance claim

bad services when claiming a phone on contract it take long to processed

0
Replies (2)
Foneyam
Foneyam's reply30 Jan 2026, 17:02
Official
Hi  Ntombecebo, 

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.       
                                                                                                                           
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply30 Jan 2026, 17:09
Official
Hi  Ntombecebo,

As per our telephonic conversation, we can confirm that the matter has been escalated to the relevant department. A follow‑up call with feedback will be provided to you on Monday.

 Sincerely                                                                                         
FoneYam Customer Services