PM
Phumlani M
1 reviews | Active since Jan 2026
18 Jan 2026, 18:42
Insurance claim
Terrible service I have been waiting for new device since I lost the one I was contracted with them. I made claim on 04/12/25 then did claim for second time 11/12/25 then last one 24/12/25 no success after all attempts.
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Replies (2)
Foneyam's replyOfficial
20 Jan 2026, 11:35Hello Phumlani,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply20 Jan 2026, 11:35
Official
Hello Phumlani,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
20 Jan 2026, 12:17Hello Phumlani,
As per our recent telephonic conversation, we can confirm that the required documents have been received and are currently with our Claims Department for further review.
Please note that our claims turnaround time is up to 30 days from the date all required information has been submitted. Once the matter has been finalized, the claim will be closed and you will receive an SMS with the outcome.
Kindly note that this matter will be closed off on our end.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation, we can confirm that the required documents have been received and are currently with our Claims Department for further review.
Please note that our claims turnaround time is up to 30 days from the date all required information has been submitted. Once the matter has been finalized, the claim will be closed and you will receive an SMS with the outcome.
Kindly note that this matter will be closed off on our end.
Sincerely
FoneYam Customer Service
Foneyam's reply20 Jan 2026, 12:17
Official
Hello Phumlani,
As per our recent telephonic conversation, we can confirm that the required documents have been received and are currently with our Claims Department for further review.
Please note that our claims turnaround time is up to 30 days from the date all required information has been submitted. Once the matter has been finalized, the claim will be closed and you will receive an SMS with the outcome.
Kindly note that this matter will be closed off on our end.
Sincerely
FoneYam Customer Service
As per our recent telephonic conversation, we can confirm that the required documents have been received and are currently with our Claims Department for further review.
Please note that our claims turnaround time is up to 30 days from the date all required information has been submitted. Once the matter has been finalized, the claim will be closed and you will receive an SMS with the outcome.
Kindly note that this matter will be closed off on our end.
Sincerely
FoneYam Customer Service