1 reviews | Active since Feb 2025
I'm so disappointed 😞
Disappointed to the max. I recently started renting a Samsung A06 that I collected from Maclear Ackermans not sure of the exact date but in January. I charged the phone as instructed but I noticed that it's not charging properly my daughter suggested I switch the phone of to charge it and indeed it charged taking +- 2hours. The next day I went to the manager at Ackermans to report and he said y don't I use my old charger I tried explaining and he walked away. Today I went back again to report this matter again he took the phone and went to the back to charge it I asked him if he will take the phone daily to charge it for me because the problem might be the cable I got with the phone. He said the phone was charging I don't see a problem. I am not happy at all.
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service