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Zainub P
1 reviews | Active since Sept 2022
15 Apr 2026, 07:26
I WANT MY REFUND A WHOLD 7 DAYS ESCALATION
Its has been 7 days with my refund escalation till today i have not received my refund or any feedback from you people i have been calling and still no help what kind of an escalation takes 7 days i want my money and i want it as in today. No one is calling me or doing anything i want my refund this is your mess and your fault I WANT MY REFUND I WANT MY MONEY I WANT MY REFUND. IF YOU CANNOT HELP ME REFUND ME MY 2 PAYMENTS AND CANCEL THIS RENTAL YOU GUYS ARE NOW ****ING ME SERIOUSLY WHY IS IT SO HARD FOR YOU TO REFUND ME MY MONEY I PAID AND YAL DID NO UNLOCK MY PHONE THAT IS NOT MY FAULT I WANT MU MONEY YAL HAVE CAUSED SO MUCH DAMAGE WITH YOUR STUPID ACTION
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Replies (3)ZP
Zainub P's updateReviewer Update
15 Apr 2026, 07:31Anastacia why have you nof called me again why are you making me wait 7days for my refund and escalation takes 7days lol you must be ****in kidding me did I not tell you when you call that this is not my fault and i used my childs milk money to pay again since yal did not unlock my device why are you so heartless and no one is helping me i want my money i wany my refund immediately today im not joking you ****ing dragging this so that month end comes no if i wanted to pay doubld i would have done that willingly not for you to force my hand which is what you doing right now I WANT MY REFUND NOW
ZP
Zainub P's update15 Apr 2026, 07:31
Reviewer Update
Anastacia why have you nof called me again why are you making me wait 7days for my refund and escalation takes 7days lol you must be ****in kidding me did I not tell you when you call that this is not my fault and i used my childs milk money to pay again since yal did not unlock my device why are you so heartless and no one is helping me i want my money i wany my refund immediately today im not joking you ****ing dragging this so that month end comes no if i wanted to pay doubld i would have done that willingly not for you to force my hand which is what you doing right now I WANT MY REFUND NOW
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Zainub P's updateReviewer Update
15 Apr 2026, 07:35It is so disappointing reading such bad reviews on here about your useless service and how coniving you people turns out im not thd only ond with this issue and still you fail to resolve this issue so you guys are nos ****ming us of our hard earned monsy why the **** would you do that why must i beg and beg and keep contacting you for the same ****ing thing i want my money why is that hard i want my money today i don't want to hear any excuses i want my money
ZP
Zainub P's update15 Apr 2026, 07:35
Reviewer Update
It is so disappointing reading such bad reviews on here about your useless service and how coniving you people turns out im not thd only ond with this issue and still you fail to resolve this issue so you guys are nos ****ming us of our hard earned monsy why the **** would you do that why must i beg and beg and keep contacting you for the same ****ing thing i want my money why is that hard i want my money today i don't want to hear any excuses i want my money
Foneyam's replyOfficial
15 Apr 2026, 10:48Hi Zainub,
Thank you for taking my call today and allowing us time to work on getting your refund processed.
As discussed, please expect a standard bank SMS with a refund voucher that you may use to collect your refund.
Once again, our sincere apologies about the inconvenience this may have caused you and thank you for being a valued customer.
Should you have any other concerns, please do not hesitate to contact us on ***.
Wishing you a good day further
FoneYam Customer Services
Thank you for taking my call today and allowing us time to work on getting your refund processed.
As discussed, please expect a standard bank SMS with a refund voucher that you may use to collect your refund.
Once again, our sincere apologies about the inconvenience this may have caused you and thank you for being a valued customer.
Should you have any other concerns, please do not hesitate to contact us on ***.
Wishing you a good day further
FoneYam Customer Services
Foneyam's reply15 Apr 2026, 10:48
Official
Hi Zainub,
Thank you for taking my call today and allowing us time to work on getting your refund processed.
As discussed, please expect a standard bank SMS with a refund voucher that you may use to collect your refund.
Once again, our sincere apologies about the inconvenience this may have caused you and thank you for being a valued customer.
Should you have any other concerns, please do not hesitate to contact us on ***.
Wishing you a good day further
FoneYam Customer Services
Thank you for taking my call today and allowing us time to work on getting your refund processed.
As discussed, please expect a standard bank SMS with a refund voucher that you may use to collect your refund.
Once again, our sincere apologies about the inconvenience this may have caused you and thank you for being a valued customer.
Should you have any other concerns, please do not hesitate to contact us on ***.
Wishing you a good day further
FoneYam Customer Services