A
Amahle
1 reviews | Active since Jan 2026
21 Jan 2026, 12:18
I submitted a claim ...
I submitted a claim and I haven't got any response from them,I'm in desperate need of a replacement device
Helpful (0)
Replies (3)0
Replies (3)
Foneyam's replyOfficial
21 Jan 2026, 17:01Hello Amahle,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply21 Jan 2026, 17:01
Official
Hello Amahle,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
21 Jan 2026, 17:10Hi Amahle,
Thank you for taking my call and allowing me to assist you.
Please note that our claims turn around time is 30 days and the outcome of your claim will be sent to the alternative number provided when submitting the claim.
I have expedited your request and you should be receiving feedback within the coming days.
Kind regards,
FoneYam Customer Service
Thank you for taking my call and allowing me to assist you.
Please note that our claims turn around time is 30 days and the outcome of your claim will be sent to the alternative number provided when submitting the claim.
I have expedited your request and you should be receiving feedback within the coming days.
Kind regards,
FoneYam Customer Service
Foneyam's reply21 Jan 2026, 17:10
Official
Hi Amahle,
Thank you for taking my call and allowing me to assist you.
Please note that our claims turn around time is 30 days and the outcome of your claim will be sent to the alternative number provided when submitting the claim.
I have expedited your request and you should be receiving feedback within the coming days.
Kind regards,
FoneYam Customer Service
Thank you for taking my call and allowing me to assist you.
Please note that our claims turn around time is 30 days and the outcome of your claim will be sent to the alternative number provided when submitting the claim.
I have expedited your request and you should be receiving feedback within the coming days.
Kind regards,
FoneYam Customer Service
Foneyam's replyOfficial
22 Jan 2026, 16:38Hello Amahle,
We have attempted to contact you and where unsuccessful.
Furthermore we have reviewed your rental and based on the rental status we can confirm that this matter was resolved.
Sincerely
FoneYam Customer Services
We have attempted to contact you and where unsuccessful.
Furthermore we have reviewed your rental and based on the rental status we can confirm that this matter was resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply22 Jan 2026, 16:38
Official
Hello Amahle,
We have attempted to contact you and where unsuccessful.
Furthermore we have reviewed your rental and based on the rental status we can confirm that this matter was resolved.
Sincerely
FoneYam Customer Services
We have attempted to contact you and where unsuccessful.
Furthermore we have reviewed your rental and based on the rental status we can confirm that this matter was resolved.
Sincerely
FoneYam Customer Services