I paid ****** phone for 9 months @pep

Item: Foneyam
Rating: 1
Author: nato M

I bought a phone via foneyam at #Pepcell last year 2024 May, I have 9 months paying that phone so today 14 February 2025 phone has been blocked and they allege that it has been ******

I am traumatized and my child who I bought this phone also traumatized. Family is asking me, how can I buy ****** phone for my child. I need refund please.

This will be in all news platforms in the next coming week if you don't take this into consideration.

Helpful (0)

Replies (2)

Foneyam's replyOfficial

15 Feb 2025, 15:47

Hello Nato ,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply15 Feb 2025, 15:47

Official

Foneyam's replyOfficial

26 Feb 2025, 10:20

Hello Nato ,

As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service

Foneyam's reply26 Feb 2025, 10:20

Official

Hello Nato ,

As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service