kX
kutsi X
1 reviews | Active since Feb 2026
18 Feb 2026, 13:21
I need feedback
Good day ,I am still waiting on your feedback as this is the second time I'm writing to you. I redid my affidavit as per instruction and with the help of one of your consultant mam Sophia said she would get back to me ,its been 2 days now without feedback although i called and sent all the required documents
how does the 30 day claim work? yesterday I paid for the phone although it hasn't been used for almost a month I haven't gotten feedback ,please give me feedback your constants Sophia hasn't gotten back to me so how long should I wait for feedback?
Helpful (0)
Replies (1)0
Replies (1)
Foneyam's replyOfficial
19 Feb 2026, 16:25Hello Kutsi,
As per our recent telephonic conversation, we have escalated your documents to the relevant department for further review.
Kindly note that our claims departments turn around time is 1-30 days for an outcome. Based on the feedback provided the matter will be marked as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, we have escalated your documents to the relevant department for further review.
Kindly note that our claims departments turn around time is 1-30 days for an outcome. Based on the feedback provided the matter will be marked as resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply19 Feb 2026, 16:25
Official
Hello Kutsi,
As per our recent telephonic conversation, we have escalated your documents to the relevant department for further review.
Kindly note that our claims departments turn around time is 1-30 days for an outcome. Based on the feedback provided the matter will be marked as resolved.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, we have escalated your documents to the relevant department for further review.
Kindly note that our claims departments turn around time is 1-30 days for an outcome. Based on the feedback provided the matter will be marked as resolved.
Sincerely
FoneYam Customer Services