TG
Themba G
1 reviews | Active since Sept 2026
03 Sept 2026, 12:17
I lost my phone that is registered through Fone Yam
I lost my phone that is registered through Fone Yam. I do not know the number off by heart because I was forced to take the MTN so as to qualify for a Fone Yam contract. Now I cannot block the SIM because I do not have the number, yet I have my ID number and documents I can to confirm my identity
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
03 Sept 2026, 13:20Hello Themba,
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in touch with you shortly to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in touch with you shortly to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply03 Sept 2026, 13:20
Official
Hello Themba,
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in touch with you shortly to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in touch with you shortly to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
03 Sept 2026, 15:01Hello Themba,
Thank you for bringing your concerns to our attention.
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
As discussed, a follow-up will be conducted at the agreed time to obtain an update and provide any further assistance required.
Thank you for your patience and cooperation. We remain committed to resolving your query as efficiently as possible.
Sincerely
FoneYam Customer Services
Thank you for bringing your concerns to our attention.
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
As discussed, a follow-up will be conducted at the agreed time to obtain an update and provide any further assistance required.
Thank you for your patience and cooperation. We remain committed to resolving your query as efficiently as possible.
Sincerely
FoneYam Customer Services
Foneyam's reply03 Sept 2026, 15:01
Official
Hello Themba,
Thank you for bringing your concerns to our attention.
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
As discussed, a follow-up will be conducted at the agreed time to obtain an update and provide any further assistance required.
Thank you for your patience and cooperation. We remain committed to resolving your query as efficiently as possible.
Sincerely
FoneYam Customer Services
Thank you for bringing your concerns to our attention.
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
As discussed, a follow-up will be conducted at the agreed time to obtain an update and provide any further assistance required.
Thank you for your patience and cooperation. We remain committed to resolving your query as efficiently as possible.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
04 Sept 2026, 10:07Hello Themba,
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
Once we receive the required documentation, we will be able to assist you further and progress your request.
Sincerely
FoneYam Customer Services
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
Once we receive the required documentation, we will be able to assist you further and progress your request.
Sincerely
FoneYam Customer Services
Foneyam's reply04 Sept 2026, 10:07
Official
Hello Themba,
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
Once we receive the required documentation, we will be able to assist you further and progress your request.
Sincerely
FoneYam Customer Services
A consultant has been in contact with you and has provided guidance on the steps required to proceed with your query.
Once we receive the required documentation, we will be able to assist you further and progress your request.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
09 Sept 2026, 11:53Hello Themba,
We are awaiting the required supporting documents to proceed with your request. Once these have been received, we will continue our assessment and assist accordingly.
As no documents have been received to date, this matter will be closed for now.
Kind regards,
FoneYam Customer Services
We are awaiting the required supporting documents to proceed with your request. Once these have been received, we will continue our assessment and assist accordingly.
As no documents have been received to date, this matter will be closed for now.
Kind regards,
FoneYam Customer Services
Foneyam's reply09 Sept 2026, 11:53
Official
Hello Themba,
We are awaiting the required supporting documents to proceed with your request. Once these have been received, we will continue our assessment and assist accordingly.
As no documents have been received to date, this matter will be closed for now.
Kind regards,
FoneYam Customer Services
We are awaiting the required supporting documents to proceed with your request. Once these have been received, we will continue our assessment and assist accordingly.
As no documents have been received to date, this matter will be closed for now.
Kind regards,
FoneYam Customer Services