J
JOYCE

1 reviews | Active since Mar 2025

28 Feb 2026, 21:31

I lost my phone repo...

I lost my phone reported it as I was paying insurance they now quiet while I paid 🙃 they telling me to wait 30 days while I have reported the case to SAPS did everything to claim for my lost phone is this fair I need my phone

0
Replies (2)
Foneyam
Foneyam's reply02 Mar 2026, 16:59
Official
Hi  JOYCE, 

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.   

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply04 Mar 2026, 10:28
Official
Hi  Joyce, 

We have attempted to contact you with no success.

We can confirm that the documents have been received and submitted to our claims department for review.

Kindly note that our claims turnaround time is 1-30 days after all documents have been received.

Based on the above feedback provided, the matter will be marked as resolved.

Sincerely                                                                                         
FoneYam Customer Services