PP
Pumla P

1 reviews | Active since Jan 2024

27 Aug 2025, 08:40

I lost my phone and ...

I lost my phone and I sent a claim at fone yami with the necessary documents attached but I never got the response they're telling me about having to wait 30 days and now the date for me to pay for the phone is coming and now I'm going to pay for the phone I'm not using and now I'm also working with that phone and now I'm left behind with a lot of work

0
Replies (4)
Foneyam
Foneyam's reply27 Aug 2025, 13:24
Official
Hello   Pumla,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply27 Aug 2025, 13:51
Official
Hello Pumla, 

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 
Sincerely                                                                                         

FoneYam Customer Service
Foneyam
Foneyam's reply29 Aug 2025, 15:18
Official
Hello Pumla, 

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 
Sincerely                                                                                         

FoneYam Customer Service
Foneyam
Foneyam's reply02 Sept 2025, 13:19
Official
Hello Pumla, 

We’ve made several attempts to contact you but have been unsuccessful.

Please note that, due to non-contactability, we will be closing this query. 

Should you still require assistance, please contact us on the below details.

Call center: ***
Email: ***
 
Sincerely                                                                                         

FoneYam Customer Service