I got treated like I owe Asthandile money

I have just spoken to Asthandile from Frone yam. God what a ****ing rude person. What a rude person. I have been trying to unlock my phone for three days and this morning I phoned in and spoken to a gentleman who told me to load a monthly data for my phone to be unlocked, then I did that. Then the phone had a message that I need to insert the Sim card on Sim 1 slot. So I phoned in to say that the Sim card is on Sim slot 1 but the phone will still unlock, unfortunately I spoke to Asthandile, a very rude person. She asked me for *** and did not give me a chance to check for the number on my banking app, she told me she had a lot of calls to attend to. When I had to give her a lecture about customer service. I think Foneyam customer consultants are very rude people, because this is not my first encounter with an entitled woman from Foneyam. I am terribly appauled at the level of disrespect I have gotten from Foneyam on two occassion.