AM
Ayanda M
1 reviews | Active since Feb 2026
18 Feb 2026, 10:52
I don't know what to do with you guys anymore
I have been waiting for the response from foneyam team regarding my ****** device since 22 January, surprising enough yesterday they told me that my claim is been canceled because because I didn't send all the requirements,I have just spoke to one of the gentlemens from their offices. He confirmed that indeed I have sent everything, so how come the claims department is saying that I didn't explain the incident? Can they read their emails and stop being lazy here. And I am not going to wait for another 30 days never they must fix this ASAP
Helpful (0)
Replies (10)0
Replies (10)
Foneyam's replyOfficial
18 Feb 2026, 17:31Hi Ayanda,
Thank you for writing in to raise your concern. One of our members of staff have tried to contact you to get more details pertaining to your claim.
Please do advise when would be a convenient time to call. We'd be more than happy to assist with your query.
Looking forward to hearing you
Regards,
Foneyam Customer Services
Thank you for writing in to raise your concern. One of our members of staff have tried to contact you to get more details pertaining to your claim.
Please do advise when would be a convenient time to call. We'd be more than happy to assist with your query.
Looking forward to hearing you
Regards,
Foneyam Customer Services
Foneyam's reply18 Feb 2026, 17:31
Official
Hi Ayanda,
Thank you for writing in to raise your concern. One of our members of staff have tried to contact you to get more details pertaining to your claim.
Please do advise when would be a convenient time to call. We'd be more than happy to assist with your query.
Looking forward to hearing you
Regards,
Foneyam Customer Services
Thank you for writing in to raise your concern. One of our members of staff have tried to contact you to get more details pertaining to your claim.
Please do advise when would be a convenient time to call. We'd be more than happy to assist with your query.
Looking forward to hearing you
Regards,
Foneyam Customer Services
AM
Ayanda M's updateReviewer Update
18 Feb 2026, 18:58You can call me.now
AM
Ayanda M's update18 Feb 2026, 18:58
Reviewer Update
You can call me.now
AM
Ayanda M's updateReviewer Update
19 Feb 2026, 11:34I am still waiting for your call
AM
Ayanda M's update19 Feb 2026, 11:34
Reviewer Update
I am still waiting for your call
AM
Ayanda M's updateReviewer Update
19 Feb 2026, 14:42Your incompetence is on another level shame
AM
Ayanda M's update19 Feb 2026, 14:42
Reviewer Update
Your incompetence is on another level shame
Foneyam's replyOfficial
19 Feb 2026, 15:58Hello Ayanda,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply19 Feb 2026, 15:58
Official
Hello Ayanda,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
20 Feb 2026, 10:55Hi Ayanda ,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply20 Feb 2026, 10:55
Official
Hi Ayanda ,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
AM
Ayanda M's updateReviewer Update
20 Feb 2026, 13:33I have resubmitted the documents,please check it out Now so that you don't get back to me again after 28 days to say there is missing information, hopefully I won't have to wait long this time around,I mean I have waited enough
AM
Ayanda M's update20 Feb 2026, 13:33
Reviewer Update
I have resubmitted the documents,please check it out Now so that you don't get back to me again after 28 days to say there is missing information, hopefully I won't have to wait long this time around,I mean I have waited enough
AM
Ayanda M's updateReviewer Update
20 Feb 2026, 14:42Could you please get back to me now before I leave the police station
AM
Ayanda M's update20 Feb 2026, 14:42
Reviewer Update
Could you please get back to me now before I leave the police station
Foneyam's replyOfficial
23 Feb 2026, 10:43Hello Ayanda,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply23 Feb 2026, 10:43
Official
Hello Ayanda,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
AM
Ayanda M's updateReviewer Update
27 Feb 2026, 14:23When did you call me? You never called me I am still waiting for your call since the 20th
AM
Ayanda M's update27 Feb 2026, 14:23
Reviewer Update
When did you call me? You never called me I am still waiting for your call since the 20th