PB
Pertumin B

1 reviews | Active since May 2025

20 May 2025, 09:20

I bought a cellphone around January and I was using it till March 27

I bought a cellphone around January and I was using it till March 27. On 27 March around 20:00 my cellphone just went blank while I was using it. I tried to put it on charger thinking maybe the battery was low. It slept on the charger the whole night. Then on the following day I took it back to the store and they booked for repairs. I left a contract number were they can contact me when it came back. On 16 May I when to the store just to check my cellphone likely when I got there it had arrived. I took the phone and they didn't say anything just gave me the cellphone. When I got home I found the cellphone still not working. When I read the comments from the repairs it says that Comments: mainboard and tape I went back to the store they told me to take it to Telkom store. And I currently don't have money to go to the Mall

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Replies (1)
Foneyam
Foneyam's reply20 May 2025, 15:15
Official
Hello Pertumin,  
 
Based on the information shared with you telephonically, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 
Sincerely                                                                                         

FoneYam Customer Service