1 reviews | Active since Feb 2024
Harassment and Foul Language From The Consultants Rude PPL
So I paid up my contract today. Then I got an sms saying I still owe 1c which means next month they will block my phone again, so i called in the consultants are so unhelpful the woman just says I dont care you paid short and your phone will be blocked next month. So i started arguing she hung up. I called again same story with next teller also hung up I called again swearing and complaining then 2 minutes later a consultant calls my private number swearing me every swear word **** ***** ***** ****. Thats what the consultant was calling me she then hung up on me. Thats how you get treated after paying these ppl till your term was done. I called in again after and a lovely lady assisted me her name was Nobisa what a lovely kind helpful consultant. In all honesty my term with this company was dreadful. Look elsewhere if you want a phone on contract. Im still shocked from that phone call. Disgusting ppl.
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
