BW
Boris W

1 reviews | Active since Dec 2016

13 Jan 2025, 16:59

Harassment

They keep calling me about a Simphiwe Makhatse that has a contract with them. How do you not verify contact numbers? Stop calling me. I am not Simphiwe Makhatse. Soft block the device if you haven’t got your payment. It’s got nothing to do with me.Stop Calling me!!!

0
Replies (6)
Foneyam
Foneyam's reply14 Jan 2025, 08:04
Official
Hello Boris,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services

Foneyam
Foneyam's reply16 Jan 2025, 10:59
Official
Hello Boris,  

As per our telecoms, we can confirm that your query has been resolved. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Services 
BW
Boris W's update16 Jan 2025, 11:01
Reviewer Update
Thanks , I have been in contact with an agent to assist and the matter has been resolved.
BW
Boris W's update16 Jan 2025, 12:40
Reviewer Update
Just received another phone call obviously issue hasn't been resolved.
Foneyam
Foneyam's reply17 Jan 2025, 11:04
Official
Hello Boris,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services

Foneyam
Foneyam's reply17 Jan 2025, 12:34
Official
Hello Boris,  

As per our telecoms, we can confirm that your query has been resolved. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Services