MM
Mantswadi M

1 reviews | Active since Nov 2025

13 Nov 2025, 16:56

Good day hello Peter,it's mantswadi goner,my foneyam contract phone was restricted,I called them since it couldn't refresh policies,they asked me to email screens screenshots and did as they asked,the auto reply said they'll respond soon,since last Wednes

Good day hello Peter,it's mantswadi goner,my foneyam contract phone was restricted,I called them since it couldn't refresh policies,they asked me to email screens screenshots and did as they asked,the auto reply said they'll respond soon,since last Wednesday I had no response and my matter seemed to be ignored,I called them daily with no help,today they said they'll give me pin about three o'clock,when I called about 4oclock,they told me they can't see my attachments and thus can't help me even thought they promised ill have the pin to open my phone by three o'clock,I've been calling then daily since last week Friday but all my efforts failed dismally,I'm so heartbroken that they can blatantly lie to me,if I can see my attachments on sent emails how is it possible they can't see them?if they couldn't why didn't they respond to me,why did they promise me lies?the email I used to send messages is ***

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Replies (5)
Foneyam
Foneyam's reply14 Nov 2025, 08:50
Official
 Hello  Mantswadi,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply14 Nov 2025, 11:30
Official
Hello  Mantswadi ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply15 Nov 2025, 09:35
Official
Hello  Mantswadi ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 


Foneyam
Foneyam's reply16 Nov 2025, 13:52
Official
Hello  Mantswadi ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 


Foneyam
Foneyam's reply16 Nov 2025, 14:11
Official
Hello Mantswadi,

We have attempted to contact you on the 14, 15 and 16 November 2025.

We have been unable to reach you; therefore, your query will be closed.

if you do wish to make further communication to us, you are welcome to use the below methods:

Call center: ***
Email: ***
                                                                                                                                                                                            
Sincerely                                                                                         
FoneYam Customer Services