Good afternoon I wou...

Item: Foneyam
Rating: 1
Author: Asiphe G

Good afternoon I would like to write complain about foneyam poor service I reported my phone in Khayelitsha pep last week Wednesday so they told to go police station and open a case but before that an ITC is needed there which I got at Telkom store and I did all so I went there asking for help and internet cafe near where I stay did send my document but when I called they said not yet but I will also use emails here at home but am currently using a laptop now.

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Replies (1)

Foneyam's replyOfficial

10 Apr 2026, 17:38

Hi there Asiphe,

Thank you for taking my call and discussing your insurance claim that you submitted.
I can confirm that the claim is pending and currently under review. Please allow up to 30 days for the claim to be processed before receiving an answer to the alternative number you provided.

Should you have any other further queries you'd like to discuss, please do not hesitate to contact us on ***

Wishing you a great weekend ahead.

Regards,
FoneYam Customer Services

Foneyam's reply10 Apr 2026, 17:38

Official