CM
Chiboe M

1 reviews | Active since Jan 2025

24 Jun 2025, 23:49

Foneyam's agent ****to me .. I want my money back

I was in pep store busy looking for a phone to buy . A guy came and asking which phone am I looking for , I was like, I'm busy check review of sytlos phone since my budget is only R10000. He was like ,I have sumsang phone that you can pay R610 now and R210 every month. I was excited . I chose a phone and pay . Only to found out isn't R610 it is R689 and R289 every month. OK i just brushed it off. Wheni i arrive at home I started calculating how much I will be paying in that 12 month period plus the R689 and the R134 I must pay before seven days .It's alot of money . As I just saw now on the internet that foneyam it's an insurance. I'm so heart broken. I want my R689 . . Foneyam's agent **** to me . I'm not going to pay for any penalize because their agents are lying to us.

0
Replies (2)
Foneyam
Foneyam's reply25 Jun 2025, 08:37
Official
Hello  Chiboe,                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply25 Jun 2025, 10:42
Official
Hello  Chiboe,  
 
Based on the information shared with you telephonically, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 
Sincerely                                                                                         

FoneYam Customer Service