MB
Methula B
1 reviews | Active since Jan 2022
25 Aug 2026, 02:15
Foneyami is ***
In fact I should give this company -0 cause their service is ****ty as hell. I requested for a full month extension on my phone rental with them but I am being sent from pillar to post after they acknowledge that they offer a full month extension on their contract. Already spoken to 3 different agents being asked a million questions which I answered but still here am i still waiting for confirmation so do not trust this company they do not care about their customers their service sucks. I am cancelling their contract enough of this...
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
25 Aug 2026, 08:07Hello Methula,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply25 Aug 2026, 08:07
Official
Hello Methula,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
25 Aug 2026, 08:12Hello Methula,
We can confirm that we have been in contact with you and that the matter has since been resolved.
We appreciate the opportunity to address the concerns raised and trust that the resolution provided has been satisfactory.
Sincerely
FoneYam Customer Services
We can confirm that we have been in contact with you and that the matter has since been resolved.
We appreciate the opportunity to address the concerns raised and trust that the resolution provided has been satisfactory.
Sincerely
FoneYam Customer Services
Foneyam's reply25 Aug 2026, 08:12
Official
Hello Methula,
We can confirm that we have been in contact with you and that the matter has since been resolved.
We appreciate the opportunity to address the concerns raised and trust that the resolution provided has been satisfactory.
Sincerely
FoneYam Customer Services
We can confirm that we have been in contact with you and that the matter has since been resolved.
We appreciate the opportunity to address the concerns raised and trust that the resolution provided has been satisfactory.
Sincerely
FoneYam Customer Services
MB
Methula B's updateReviewer Update
25 Aug 2026, 08:15Hi, yes just received a call from Chloe who assisted me efficiently did not even take a minute and everything I have been requesting for the past 48 hrs resolved within a minute. Thanks Chloe and thanks Foneyami for attending to my query as such quick speed.
MB
Methula B's update25 Aug 2026, 08:15
Reviewer Update
Hi, yes just received a call from Chloe who assisted me efficiently did not even take a minute and everything I have been requesting for the past 48 hrs resolved within a minute. Thanks Chloe and thanks Foneyami for attending to my query as such quick speed.
Foneyam's replyOfficial
25 Aug 2026, 08:19Hello Methula,
Thank you for your wonderful feedback. We are pleased to hear that your query was resolved quickly and efficiently.
We appreciate your kind words and are glad you had a positive experience.
Sincerely
FoneYam Customer Services
Thank you for your wonderful feedback. We are pleased to hear that your query was resolved quickly and efficiently.
We appreciate your kind words and are glad you had a positive experience.
Sincerely
FoneYam Customer Services
Foneyam's reply25 Aug 2026, 08:19
Official
Hello Methula,
Thank you for your wonderful feedback. We are pleased to hear that your query was resolved quickly and efficiently.
We appreciate your kind words and are glad you had a positive experience.
Sincerely
FoneYam Customer Services
Thank you for your wonderful feedback. We are pleased to hear that your query was resolved quickly and efficiently.
We appreciate your kind words and are glad you had a positive experience.
Sincerely
FoneYam Customer Services