Foneyam was benefit them self and blinded me to pay the device I can never owne it

Item: Foneyam
Rating: 1
Author: MADISA T

Good day my name is Madisa Tjatji I'm a customer of Foneyam.i had a contract of 12 months paying installment of R230. When I left with 2months to complete my agreement with them I lost my device and I ask my network provider which is MTN for help and they did what they can do When I report the matter to Foneyam they refused to help about how to handle the matter.they told me that I don't have insurance and I just completed the remaining terms and loss.i have so many questions I need to ask

Helpful (0)

Replies (3)

Foneyam's replyOfficial

07 Jun 2025, 13:47

Hello Madisa,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Service

Foneyam's reply07 Jun 2025, 13:47

Official

Foneyam's replyOfficial

07 Jun 2025, 14:35

Hello Madisa,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's reply07 Jun 2025, 14:35

Official

Hello Madisa,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's replyOfficial

09 Jun 2025, 14:36

Hello Madisa,

As per our telephonic conversation, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service

Foneyam's reply09 Jun 2025, 14:36

Official

Hello Madisa,

As per our telephonic conversation, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.

Sincerely

FoneYam Customer Service