SB
Siba B

1 reviews | Active since Oct 2025

12 Oct 2025, 17:40

FoneYam sucks

I have a problem with this Fone Yam business, I just bought a phone cash at one of the retail stores that work with Fone Yam, just now I see their app "telecom clients" and that I should pay or else my phone is gonna be locked. Do they just decide that you are with them nowadays or I missed something?

0
Replies (10)
SB
Siba B's update12 Oct 2025, 17:51
Reviewer Update
Mna ke don't thank me for getting in touch because ain't ur customer and never had been, you just forced your big heads into my phone. Resolve it qha, the lesser we communicate the better.
Foneyam
Foneyam's reply13 Oct 2025, 10:02
Official
Hello  Siba,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply13 Oct 2025, 16:44
Official
Hello  Siba, 

As per our recent telephonic conversation we can confirm that the required steps have been taken to ensure that this matter is resolved.

Sincerely                                                                                         
FoneYam Customer Service 
SB
Siba B's update15 Oct 2025, 15:39
Reviewer Update
You said I should allow the system to resolve this within 48 hours, it's been more than that and you are quite about that. Stop closing my review until the matter is resolved as promised.
Foneyam
Foneyam's reply15 Oct 2025, 16:27
Official
Hello Siba,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services

SB
Siba B's update15 Oct 2025, 17:05
Reviewer Update
As I told you before, anytime during the day you can call. Stop sending me emails to send documents I had already sent because as per our telephonic conversation and what u have aforesaid herein you have taken the "required steps to ensure that the matter is resolved" stop asking to send documents because we've passed that stage hence YOU advised me to wait 48 hours. Ninjani Kanti?
Foneyam
Foneyam's reply16 Oct 2025, 13:23
Official
Hello Siba,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you, alternatively you may provide an alternative number to reach you on.     
                                                                                                                        
Sincerely                                                                                         
FoneYam Customer Services
SB
Siba B's update16 Oct 2025, 14:01
Reviewer Update
Same number call anytime from 14:00 today
Foneyam
Foneyam's reply23 Oct 2025, 12:14
Official
Hello Siba,

As per telephonic conversation we can confirm that the support information has been received and escalated for further investigation.  
                                                                                                                        
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply28 Oct 2025, 16:01
Official
Hello  Siba,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.

 Sincerely                                                                                         
FoneYam Customer Service