rS
ronald S
1 reviews | Active since Jul 2025
14 Jul 2025, 19:45
foneyam states i have not "paid"
hi foneyam t I would never tell someone about foneyam to anyone because of the horrible customer service on the 10 July 2025 my phone was locked due to " nonpayment " I I MADE A PAYMENT on the 1 July 2025 i have called customer carer more than 5 time i have been told my phone has not been paid but you have take the money out of my account more than 3 times after payment is taken out of my accounts it will state " error" It happened 2 times the 3 time i paid at store but it still has not open i can't even open the device to read emails which i need for work to get in contact with me please email me at *** my son email
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Replies (5)0
Replies (5)
Foneyam's replyOfficial
15 Jul 2025, 09:02 Hello Ronald ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply15 Jul 2025, 09:02
Official
Hello Ronald ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
15 Jul 2025, 09:20Hello Ronald,
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
Foneyam's reply15 Jul 2025, 09:20
Official
Hello Ronald,
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
15 Jul 2025, 12:51Hello Roland,
We’ve sent you an email requesting for information to further assist.
We’ve sent you an email requesting for information to further assist.
Sincerely
FoneYam Customer Service
Foneyam's reply15 Jul 2025, 12:51
Official
Hello Roland,
We’ve sent you an email requesting for information to further assist.
We’ve sent you an email requesting for information to further assist.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
22 Jul 2025, 11:57Hello Roland,
We’ve sent you an email requesting for information to further assist.
We’ve sent you an email requesting for information to further assist.
Sincerely
FoneYam Customer Service
Foneyam's reply22 Jul 2025, 11:57
Official
Hello Roland,
We’ve sent you an email requesting for information to further assist.
We’ve sent you an email requesting for information to further assist.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
23 Jul 2025, 17:24Hello Roland,
We’ve attempted to contact you but have been unsuccessful.
We’ve attempted to contact you but have been unsuccessful.
Please note that multiple attempts have been made to reach you. Due to the lack of response, this matter will now be closed.
Sincerely
FoneYam Customer Service
Foneyam's reply23 Jul 2025, 17:24
Official
Hello Roland,
We’ve attempted to contact you but have been unsuccessful.
We’ve attempted to contact you but have been unsuccessful.
Please note that multiple attempts have been made to reach you. Due to the lack of response, this matter will now be closed.
Sincerely
FoneYam Customer Service