NM
Njabulo M
1 reviews | Active since Oct 2024
22 Oct 2024, 07:56
Foneyam review response not resolving my issue
After I wrote my last review about Foneyam I got a call from their agents and did not get helped instead I am told to pay or continue with the contract and now why they coming back here to say the issue has been resolved? I told them I am not paying up until I go to small court and reclaim my money due to missinformation that led me to sign the contract, just stop with the lies, I got your call but my issue was never resolved.
Helpful (0)
Replies (2)0
Replies (2)Foneyam's replyOfficial
22 Oct 2024, 09:27 Hello Njabulo,
Thank you for taking the time to chat to us today.
As discussed, your query will be escalated and we will be in contact within 24 - 48 hours with feedback.
Thank you for your patience.
Sincerely FoneYam Customer Services
Thank you for taking the time to chat to us today.
As discussed, your query will be escalated and we will be in contact within 24 - 48 hours with feedback.
Thank you for your patience.
Sincerely FoneYam Customer Services
Foneyam's reply22 Oct 2024, 09:27
Official
Hello Njabulo,
Thank you for taking the time to chat to us today.
As discussed, your query will be escalated and we will be in contact within 24 - 48 hours with feedback.
Thank you for your patience.
Sincerely FoneYam Customer Services
Thank you for taking the time to chat to us today.
As discussed, your query will be escalated and we will be in contact within 24 - 48 hours with feedback.
Thank you for your patience.
Sincerely FoneYam Customer Services
Foneyam's replyOfficial
29 Oct 2024, 14:51Hello Njabulo,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Foneyam's reply29 Oct 2024, 14:51
Official
Hello Njabulo,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
