KM
Kedisaletse M

1 reviews | Active since Jan 2026

28 Jan 2026, 15:42

Foneyam, Pep store and MTN their a ****mers

Funny how it is quicker to get foneyam contract but very slow to assist when you have issues with the device , been over 6 months since my phone went in for repairs pep store and MTN no communication whatsoever,all I do is going up and down with no outcome I am tired to pay for something I am not using , one cannot survive without a phone for this long . Foneyam please do better

0
Replies (3)
Foneyam
Foneyam's reply29 Jan 2026, 15:38
Official
Hi Kedisaletse , 

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.       
                                                                                                                           
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply29 Jan 2026, 16:54
Official
Hi Kedisaletse,

As per telephonic conversation contact will be made with the store for further investigation and we will provide you with the required feedback.

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply10 Feb 2026, 11:04
Official
Hi Kedisaletse, 

As per our telephonic conversation you have confirmed that the store is in the process of assisting with the matter. We will mark this as resolved based on the information shared with you.

Sincerely                                                                                         
FoneYam Customer Services