ZD
Zamuxolo D

1 reviews | Active since Sept 2025

04 Sept 2025, 21:53

Foneyam open my fone

Hi I payed my rental foneyam but it can't open or download the latest policy, they keep on saying I must wait 30minutes to 1 hour and buy or load 30days internet bundle but nothing happen is saying the same thing.

Yes I am in arrears but the did fone me during June month since I was not working and I couldn't pay for my fone and told me foneyam system has been some changes they made now you can still pay for that month they going to open for that month you're paying for but you will be behind and your months will be extended on your foneyam rental.

I've been going to their agent at PEP store and Ackermans for 3days now and I will go again tomorrow

0
Replies (7)
Foneyam
Foneyam's reply05 Sept 2025, 15:48
Official
Hello  Zamuxolo,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply05 Sept 2025, 16:06
Official
Hello Zamuxolo, 

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 Sincerely                                                                                         

FoneYam Customer Service
Foneyam
Foneyam's reply08 Sept 2025, 13:13
Official
Hello Zamuxolo, 

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 Sincerely                                                                                         

FoneYam Customer Service
ZD
Zamuxolo D's update09 Sept 2025, 02:06
Reviewer Update
Thanks is open now, from the following day after I reported to HelloPeter
Foneyam
Foneyam's reply09 Sept 2025, 15:17
Official
Hello Zamuxolo,
 
Thank you for getting in touch with us to confirm the progress of your compliant.
                                                                                                                                                                                                               
Based on the information shared  we can confirm that your query is resolved.
                                                                                                                 
Sincerely                                                                                         
FoneYam Customer Services 

ZD
Zamuxolo D's update09 Sept 2025, 15:25
Reviewer Update
Yes indeed

You deserve 👏
🌟🌟🌟🌟🌟
Foneyam
Foneyam's reply09 Sept 2025, 17:23
Official
Hello Zamuxolo,

Your feedback is truly appreciated and encourages us to keep delivering excellent service. 

Sincerely                                                                                         
FoneYam Customer Services knahT