Foneyam misleading contract
Foneyam agents mislead customers. My partner was told after 12 months you own the device. Two months down contract we called to enquire about settlement amount and we were told. So now we get sms stating that contract about to end and we have option to continue, or return device, or pay market value. You guys are not serious. How can 1 pay R460 for 12 months and have option to pay market value after? that even more than contract with data. Stop mislead people. NCR need to deal with you and your agents at Ackermans. No contract was provided also.
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Replies (4)
Foneyam's replyOfficial
07 Nov 2025, 12:50Hello Thobani,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply07 Nov 2025, 12:50
Official
Hello Thobani,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
10 Nov 2025, 08:40Hello Thobani,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply10 Nov 2025, 08:40
Official
Hello Thobani,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
11 Nov 2025, 11:53Hello Thobani,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply11 Nov 2025, 11:53
Official
Hello Thobani,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
11 Nov 2025, 11:58Hello Thobani,
We have attempted to contact you on the 7 and 10 and 11 November 2025.
We have been unable to reach you; therefore, your query will be closed.
if you do wish to make further communication to us, you are welcome to use the below methods:
Call center: ***
Email: ***
Sincerely
FoneYam Customer Services
We have attempted to contact you on the 7 and 10 and 11 November 2025.
We have been unable to reach you; therefore, your query will be closed.
if you do wish to make further communication to us, you are welcome to use the below methods:
Call center: ***
Email: ***
Sincerely
FoneYam Customer Services
Foneyam's reply11 Nov 2025, 11:58
Official
Hello Thobani,
We have attempted to contact you on the 7 and 10 and 11 November 2025.
We have been unable to reach you; therefore, your query will be closed.
if you do wish to make further communication to us, you are welcome to use the below methods:
Call center: ***
Email: ***
Sincerely
FoneYam Customer Services
We have attempted to contact you on the 7 and 10 and 11 November 2025.
We have been unable to reach you; therefore, your query will be closed.
if you do wish to make further communication to us, you are welcome to use the below methods:
Call center: ***
Email: ***
Sincerely
FoneYam Customer Services