zZ
zanele Z

1 reviews | Active since Feb 2013

21 Jul 2025, 12:59

FONEYAM ****MING US

I do NOT RECOMMEND this horrible service.Do not sign with THEM!!!! My brother paid for his phone activation on the 9 July and to this day his phone is blocked. HE HAS CALLED, EMAILED AND HE IS GIVEN THE RUN AROUND.He has lost not only income ,he has lost job opportunities and is in distress. FoneYam is not legally doing its work. He paid, they did not activate and yet FoneYam agents are harassing him daily to pay his phone. When he explains, they drop the call because they are ****mers themselves. I WARN EVERYONE NOT TO SIGN HERE.

0
Replies (3)
Foneyam
Foneyam's reply21 Jul 2025, 16:45
Official
 Hello Zanele,                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply22 Jul 2025, 12:29
Official
Hello Zanele,                                                                                                                                                                   
                                                                                                                                                                                                                                                                                                                                         
We have made contact with the rental account holder and have provided the relevant feedback.
  
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply23 Jul 2025, 17:06
Official
Hello Zanele,

We have made contact with the rental account holder and have shared the required information.

We can confirm that the query is resolved.

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         
FoneYam Customer Service